Information We Gather and Why
When you open an account, we ask for your mobile number, a username, and a password. When you top up via bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp so we can credit your wallet and answer queries later. We record your
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IP address and device type each time you log in—that helps us spot unusual access patterns and keep your account secure. If you contact support, we store the conversation alongside your account ID so the next agent can see the history. We don't ask for documents
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unless a withdrawal triggers our verification process; at that point we may request ID or proof of payment ownership, and we keep those files only as long as local law or our fraud-prevention obligations require. We use session cookies to keep you logged in and analytics
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cookies to see which game lobbies get the most traffic; you can block non-essential cookies in your browser without losing access to the platform. We don't sell your data to third parties. Payment processors—bKash, Nagad, Rocket—see the transaction details you authorize, and game studios see anonymized
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session data when you open a slot or live table, but none of them get your contact details or full transaction history. If local law in Bangladesh requires us to share records with a regulatory or law-enforcement authority, we will; otherwise your information stays inside our
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account and payment systems.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.